Excellent customer service

Rated 5.0 out of 5
2nd January 2024

We recently moved from Yorkshire to Lincolnshire using the services of David Dale Removals. From the very start, a home visit and assessment from Nigel to safe and careful removal and delivery everything was very efficiently done in a very friendly way. The teams on the day were excellent, minimising the stress of moving us out and moving us in. I would highly recommend their services.

David Short

BASTILLE DAY LOOMING, SCORCHING WEATHER

Rated 5.0 out of 5
20th December 2023

We have just recommended your services to someone up your way and it reminded us that we have not submitted a review to add to the many other satisfied customers you have. We must offer our biggest thanks to all at David Dale.

We moved to France permanently in 2021 and had left our belongings in storage in the UK whilst we renovated from top to bottom the one over here.

We were running out of time for the 12 month duty free import deadline and so needed the goods over here in the next month or so.

Unsuprisingly, based on the reviews,when we contacted David Dale Removals they were very busy and did not think they could fit us in before the deadline, possibly 2 days before the final day at best considering the back and forth of forms for the authorities to be completed as well.

The office team were great and pulled the stops out to make it happen. They had clearly done their homework concerning post-brexit removals and had made the paperwork so easy to follow and fill in.

As we were flexible on the delivery date, if they could get us on a delivery before the deadline they would. We got a phone call on the Monday saying they would be here by the Wednesday.

They arrived as promised on what was a scorching day in the mid 90 degrees. They navigated the single track lane down to our home as if it was nothing to worry about. Very impressed!

It was after 2pm when they arrived and by way of conversation they told us that no HGV’s are allowed to be on the road after 10pm on the eve of Bastille Day.

We offered the opportunity for them to rest up with us if they wished but they needed to be a few hours further south from us if they were to remain on schedule and arrive at their previously arranged place.

They set to and in spite of the time pressure and the heat they unloaded all our goods safely and placed them where we wanted. Bernadette kept all concerned fed and watered. They (Neville and Kyle) were professional and good humoured throughout making the whole process very relaxed.

Job completed, a signature written, handshakes and they were away. After they had gone we were left with a warm feeling, that in other circumstances, you would have liked to have known more about them and enjoyed their company.

If you have had a similar quotation or a hundred or two cheaper, do not hesitate to go with David Dale Removals .These folk are at the top of their game.

And by the way, this is the first review we have ever given and probably the last also. They deserve that honour.

God bless all of you in the organisation and have a very merry Christmas and a prosperous New Year.

Stuart and Bernadette Hardie

Professional fast and friendly

Rated 5.0 out of 5
7th December 2023

Very refreshing to have a professional team involved when moving house can be so stressful. The service was prompt, careful, polite and friendly. Nothing was too much trouble and we were put at ease. We would have no hesitation in recommending David Dale removals and will most certainly be using them in the future. A big thankyou to Nigel and the team.

Karen Worthington

Great service, competitive price

Rated 5.0 out of 5
11th September 2023

I have nothing but praise for all David Dale staff, from the packers in the UK who did a fantastic job very efficient and helpful. To the unpackers in Spain who were absolutely the best, nothing was too much, a very great help when you need it most. Well done to all the staff

Martin Platt

Superb service of the highest standard

Rated 5.0 out of 5
11th September 2023

I cannot thank you and your team enough for moving items from our apartment in Spain to our home in the UK.

The professionalism, courtesy and help that we received was of the highest standard throughout the whole process,

and, although our removal was of such a small size we could not have asked for better care and attention.

Best wishes and kind regards.

George Schnitzer

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